Return & Exchange Policy
At Foster Scents, we value your satisfaction! If you’re not completely happy with your purchase, here’s how we can help:
1. Eligibility:
- We accept returns for non-damaged and minimally used perfume bottles, provided they are in their original packaging (including box, pouch, or any included material) within 15 days of purchase.
- Individual perfumes from bundle sets cannot be returned; the entire bundle must be returned for a refund.
- Sample Sets are non-refundable.
2. How to Inform Us:
- Notify us about your return or exchange request via WhatsApp at +923221266155.
3. Return Process:
- Customers are responsible for shipping costs and must return items via traceable delivery (courier or registered post).
- Returns should be sent to:
Foster Scents, Plot 3-C, Street 1, Jami Commercial, DHA Phase 7, Karachi, Sindh 75500.
4. Refunds & Exchanges:
- Refunds will be processed within 7 working days of receiving the returned product.
- Delivery charges for returns or exchanges will be borne by the customer.
5. Important Notes:
- Returns without original packaging or missing materials will not be processed.
- For any questions or clarifications, feel free to reach out via WhatsApp at +923221266155.
We’re here to ensure your experience with Foster Scents is seamless and enjoyable!